Chargeback Research

Unless you can understand why a chargeback has occurred, it’s virtually impossible to prevent it. Too often merchants rely on chargeback codes or consumer responses but that’s often less than half the big picture. Fact is, chargebacks have very specific reasons and patterns associated with them that can often not be evident until it’s too late. Reasons ranging from bad affiliates to fraud syndicates, and while most merchants feel their bank can provide adequate support, that reality is very different.

Chargeback Defense can help pinpoint not only the reason for your chargeback problems but design a program on how best to prevent them. When it comes to risk management, not knowing is really not an excuse and having a company with years of industry experience can be critical in making the difference between a live merchant account and a terminated merchant account.

  • Did You Know?

    • Banks are not required to remove you from MATCH or the TMF list even after you have paid any money owed.
  • Free Consultation

    • Chargeback Defense provides a free and private consultation to all merchants. A chargeback specialist will listen to your situation and if we can help, a customized package will be prepared to meet your specific needs.

Terminated Merchant File

Have you been terminated or are facing termination? Chargeback Defense may be able to help. Our solutions are tailored to your specific needs and can help you get back up and processing in no time. We do not provide merchant accounts, rather a custom solution to help you stop or reverse termination.
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Chargeback Management

Some business models just don’t meet the industry norm and are constantly at risk for termination due to increased chargebacks. Chargeback Defense can help by creating a customized solution designed to identify, respond, and prevent chargebacks based on your specific needs.
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