Chargeback defense

Advanced Industry Knowledge powered by Technology.

Chargeback Defense Dispute Intelligence Tools are designed for enterprise level merchant portfolios.

Chargeback defense

Advanced Industry Knowledge powered by Technology.

Chargeback Defense Dispute Intelligence Tools are designed for
enterprise level merchant portfolios.

Chargeback defense

Advanced Industry Knowledge powered by Technology.

Chargeback Defense Dispute Intelligence Tools are designed for enterprise level merchant portfolios.

Chargeback defense

Get Chargebacks with a single click.

Get Chargebacks with a single click.

Dispute Management Features

01

Payment Gateway Integrated

Integrated with many popular payment gateways. This allows us to update records and retrieve disputed transaction data.

02

Dispute Case Activity

Track the lifecycle of a disputed transaction from an RMI to a PreArbitration Response. Review dispute events with attached documentation.

03

CRM Integrated

We utilize specific functions from a CRM to help mitigate risk . Cancelling orders, blacklisting customers, adding notes are included features of our system.

04

Webhook Notifications

System webhooks can be used to be sent when new chargebacks or alerts are created. OnChange status changes on records can be sent for chargebacks or alerts.

05

API Merchant OnBoarding

Our Merchant API allows merchants to add new MIDs instantaneously for services. This eliminates set up forms, spreadsheets and welcome emails/calls.

06

Reporting Dashboard

Collaborative data reporting specifically designed for disputes. Many unique reports can help deliver insights quickly for decision making.

Dispute Management Features

01

Payment Gateway Integrated

Integrated with many popular payment gateways. This allows us to update records and retrieve disputed transaction data.

02

Dispute Case Activity

Track the lifecycle of a disputed transaction from an RMI to a PreArbitration Response. Review dispute events with attached documentation.

03

CRM Integrated

We utilize specific functions from a CRM to help mitigate risk . Cancelling orders, blacklisting customers, adding notes are included features of our system.

04

Webhook Notifications

System webhooks can be used to be sent when new chargebacks or alerts are created. OnChange status changes on records can be sent for chargebacks or alerts.

05

API Merchant OnBoarding

Our Merchant API allows merchants to add new MIDs instantaneously for services. This eliminates set up forms, spreadsheets and welcome emails/calls.

06

Reporting Dashboard

Collaborative data reporting specifically designed for disputes. Many unique reports can help deliver insights quickly for decision making.

A.I Dispute Managment Software

Advanced Industry Knowledge powered by Technology.

New advanced software will search and auto-match transactions to disputes and for alerts.  

Advanced dashboard reporting allows quick insight into the health of a merchant account. User group management allows users to be grouped within an organization.

A.I Dispute Managment Software

Advanced Industry Knowledge powered by Technology.

New advanced software will search and auto-match transactions to disputes and for alerts.  

Advanced dashboard reporting allows quick insight into the health of a merchant account. User group management allows users to be grouped within an organization.

A.I Dispute Managment Software

Advanced Industry Knowledge powered by Technology.

New advanced software will search and auto-match transactions to disputes and for alerts.  

Advanced dashboard reporting allows quick insight into the health of a merchant account. User group management allows users to be grouped within an organization.

Chargeback defense

Advanced Reduction Tools

FraudCheck.JS

Code Snippets can be inserted onto existing e-commerce sites. Dispute reduction meta data is evaluated and returned with a risk probability level; action items can be set by level.  

TransactionSecurity.JS

Usually one of the first reduction strategies to implement; confirm qualified transactions. Mandates from Card Brands allow Issuing Banks to file disputes for transactions that do not pass the proper properties.  

CustomerScrub.JS

Specific customer events from disputed customers are logged which builds a Merchant Dispute Profile (MDP). The MDP is used as a listener event against matching events.

TransactionMap.JS

Unqualified transactions, or Qualified transactions after a Decline are highly likely to be dispute. Our mapping strategy tracks transactions with high fraud dispute probability and filters real conversions.

Chargeback defense

Advanced Reduction Tools

FraudCheck.JS

Code Snippets can be inserted onto existing e-commerce sites. Dispute reduction meta data is evaluated and returned with a risk probability level; action items can be set by level.

TransactionSecurity.JS

Usually one of the first reduction strategies to implement; confirm qualified transactions. Mandates from Card Brands allow Issuing Banks to file disputes for transactions that do not pass the proper properties.  

CustomerScrub.JS

Specific customer events from disputed customers are logged which builds a Merchant Dispute Profile (MDP). The MDP is used as a listener event against matching events.

TransactionMap.JS

Unqualified transactions, or Qualified transactions after a Decline are highly likely to be dispute. Our mapping strategy tracks transactions with high fraud dispute probability and filters real conversions.

Dispute Management Solutions

Chargeback Defense Dispute Intelligence Tools are designed for enterprise level merchant portfolios. Our system was designed to scale with the increase of processing without needing any additional resources. Risk management teams can monitor, retrieve and respond within minutes of an incoming dispute.

Acquirer Solutions

Manage VROL Questionairre documentation, Dispute notification, Issuing Bank case activity and monitor merchant risk thresholds.

ISO Solutions

Our White Label partners maintain company branding while offering our full service managment software as an operational tool.

Merchant Solutions

Merchants may customize each aspect of a Dispute response; system automation allows merchants to focus on their core business.

Dispute Management Solutions

Chargeback Defense Dispute Intelligence Tools are designed for enterprise level merchant portfolios. Our system was designed to scale with the increase of processing without needing any additional resources. Risk management teams can monitor, retrieve and respond within minutes of an incoming dispute.

Acquirer Solutions

Manage VROL Questionairre documentation, Dispute notification, Issuing Bank case activity and monitor merchant risk thresholds.

ISO Solutions

Our White Label partners maintain company branding while offering our full service managment software as an operational tool.

Merchant Solutions

Merchants may customize each aspect of a Dispute response; system automation allows merchants to focus on their core business.

Get started with chargeback defense!

Chargeback defense